Hello! I’m Caritta

For 16 years, I've been turning complex technical products into clear, actionable user experiences. I specialize in enterprise software—particularly cybersecurity and business applications—where clarity can make or break the user experience.

I've worked with teams at Blue Shield of California, CrowdStrike, Rapid7, Ring, and Disney to create content that simplifies complex workflows and scales across global products.

I’m based in Los Angeles, California.

Guiding Product Journeys With Words, Strategy, and Heart

My Work Experience

Senior Content Strategist | Razorfish 2015 - 2016

Senior Content Strategist and UX Writer | Capital Group 2013 - 2015

Senior Content Strategist | Life Technologies 2012 - 2013

Content Strategist | Walt Disney Parks and Resorts 2009 - 2011

Senior Content Designer
Blue Shield of California 2025 - present

Senior Product Designer (Content Design Systems Writer) | CrowdStrike 2021 - 2025

Senior Technical + UX Writer | Rapid7 2018 - 2021

Senior Content Strategist | Ring 2015 - 2016

My Skills

  • HTML/CSS/Markdown

  • Figma/InVision/Abstract/Sketch

  • GitHub/Bitbucket

  • Salesforce/Zendesk/ReadMe

  • EnjoyHQ/Amplitude/SurveyMonkey

  • Adobe Creative Suite

  • Content strategy + frameworks

  • Information architecture

  • Technical + UX writing

  • Content production + management

  • Video production + narration

  • Storyboarding + video script writing

  • Pendo

  • Miro

  • Confluence

  • JIRA/Asana

  • Agile/SCRUM

  • Gemini/Claude/ChatGPT/Mermaid AI

My Education

BS, Biology and Geography | Mary Washington College