UX Writing

Coming soon

Password-protected: CrowdStrike’s microcopy guidelines for Kestrel, a new SaaS platform

Industry: Cybersecurity

Content Design, Content Strategy, Information Architecture, Microcopy, Research & Testing, UX Strategy

Case study: Rapid7 Goals and SLAs feature redesign

Industry: Cybersecurity

Redesigned Goals and SLAs feature through user research and cross-functional collaboration, increasing completion rates from 65% to 95% in a 3-month fast-follow project

Content design, Research, UX strategy

Coming soon

Rapid7 product samples

Industry: Cybersecurity

Content design

Ring mobile app copy samples

Industry: Smart home and security

Created user onboarding flows for Ring's home security ecosystem, including device installation and Neighbors app configuration, decreasing support calls and improving adoption rates by reducing friction for first time users

Content design