At Rapid7, I wrote everything from button copy to technical documentation. As a Senior UX and Technical Writer, I tackled the challenge of making cybersecurity understandable and easy to use. 

I worked on InsightVM, a vulnerability management platform, helping security professionals identify, assess, and remediate vulnerabilities in their IT environments. My day-to-day involved collaborating with product managers, engineers, UX designers, and researchers to translate vulnerability concepts into guidance that made sense to users.

Here's some of the features I worked on for both microcopy and technical documentation:

Goals Wizard – Redesigned a multi-step interface that was causing 95% of users to abandon goal creation by reimagining the feature. Wrote the UI microcopy and the product docs. 

Executive Summary Report – A monthly vulnerability management overview for executives, with easy-to-read visuals showing remediation progress over time. Wrote the UI microcopy for the report builder, the visuals and their captions in the generated report, and the product docs. 

Custom Policy Builder – Built this feature to help security teams used to create, edit, and customize vulnerability scanning policies.