At Rapid7, I wrote everything from button copy to technical documentation. As a Senior UX and Technical Writer, I tackled the challenge of making cybersecurity understandable and easy to use.
I worked on InsightVM, a vulnerability management platform, helping security professionals identify, assess, and remediate vulnerabilities in their IT environments. My day-to-day involved collaborating with product managers, engineers, UX designers, and researchers to translate vulnerability concepts into guidance that made sense to users.
Here's some of the features I worked on for both microcopy and technical documentation:
Goals & SLAs - case study coming soon
Report Builder
Custom Policy Builder
Dashboards
Ubuntu installation guide
196 KB PDF
Product docs
Release notes
End-of-life notifications
Insight Agent Product Release Notes, Jul 2018 - Jul 2021
(linked some below for reference)